Terms of Service
1.1 Your use of TBlox’s products, software, services and web sites (referred to collectively as the “Services” in this document and excluding any services provided to you by TBlox under a separate written agreement) is subject to the terms of a legal agreement between you and TBlox. “TBlox” means TBlox BV, whose principal place of business is at Hofplein 20, 3032AC, Rotterdam, the Netherlands. This document explains how the agreement is made up, and sets out some of the terms of that agreement.
1.2 Unless otherwise agreed in writing with TBlox, your agreement with TBlox will always include, at a minimum, the terms and conditions set out in this document. These are referred to below as the “Universal Terms”.
1.3 Your agreement with TBlox will also include the terms of any Legal Notices applicable to the Services, in addition to the Universal Terms. All of these are referred to below as the “Additional Terms”. Where Additional Terms apply to a Service, these will be accessible for you to read either within, or through your use of, that Service.
1.4 The Universal Terms, together with the Additional Terms, form a legally binding agreement between you and TBlox in relation to your use of the Services. It is important that you take the time to read them carefully. Collectively, this legal agreement is referred to below as the “Terms”.
1.5 If there is any contradiction between what the Additional Terms say and what the Universal Terms say, then the Additional Terms shall take precedence in relation to that Service.
4.4 You acknowledge and agree that if TBlox disables access to your account in case of violation of the terms, you may be prevented from accessing the Services, your account details or any files or other content which is contained in your account.
4.5 You acknowledge and agree that TBlox uses a fair use policy and have set a fixed upper limit on the number of transmissions you may send or receive through the Services or on the amount of storage space used for the provision of any Service. TBlox uses on purchase requests, orders or invoices a fair use policy of max 5 lines per purchase requests, orders or invoices, based on average lines on total processed purchase requests, orders or invoices per calendar year, with a maximum storage space of 1 mb per purchase requests, orders, contracts or invoices. Such fixed upper limits may be changed by TBlox, at TBlox’s sole discretion.
5.8 If you are in default with your obligations against TBlox or infringe to the rights of TBlox, TBlox is allowed to suspend her contractual obligations and deny access to the Services.
11.5 TBlox shall only provide Services on the instructions of you. You may not allow any third party to make use of the Services.
13.6 Either of the parties may terminate the contract if the other party is granted a moratorium, whether or not provisional, a petition of bankruptcy is files for the other party or the company of the other party is liquidated or dissolved.
13.7 Amounts invoiced by TBlox prior to rescission in connection with what it already properly performed or delivered in the performance of the contract shall remain payable in full and shall become immediately due and payable at the time of termination.
15.3 The limitations on TBlox’s liability to you in paragraph 15.2 above shall apply whether or not TBlox has been advised of or should have been aware of the possibility of any such losses arising.
15.4 For there to be any right to compensation you should always report the loss to TBlox in writing as soon ad possible after the loss has occurred. Each claim for compensation against TBlox shall be barred by the mere expiry of a period of 4 (four) months following the inception of the claim.
15.5 You are not allowed to defer payment, nor allowed to setoff with a claim.
15.6 The provisions of this section and all other limitations and exclusions of liability also apply for the benefit of all natural persons and legal entities that TBlox engages in the performance of the contract.
15.7 You indemnify TBlox against all claims of third parties due to product liability as a result of a defect in a product of system that you supplied to a third party and that consisted in part of equipment, software or other materials supplied by TBlox.
21.1 If necessary for the performance of the contract, you shall inform TBlox on request about the way in which you perform your legal obligations regarding the protection of personal data.
21.2 You indemnify TBlox against claims of persons whose data is recorded or processed in the context of a register of personal data that is maintained by you or for which you are responsible by law or otherwise, unless you can provide evidence that the facts which a claim is based on is attributable to TBlox.
21.3 You carry full responsibility for the data that it processes in the context of using TBlox Services. You guarantee against TBlox that the content, use and/or processing of the data are not unlawfull and do not infringe any right of a third party.
21.4 You indemnify TBlox against anu claim of a third party instituted for any reason in connection with this data or the performance of the contract.
TBlox – Last modified: May 2019
This website (the “Website”) is operated by TBlox on behalf of ourselves, our group companies, international partnerships and affiliated organizations (“TBLOX“, “we“, “our” or “us“).
Your privacy
We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.
This applies to personal information that we collect through the Website or when engaging in our relationship or potential relationship with you (or your organization) as a supplier, client or business partner.
Our services
There are many different ways you can use our services – to activate and use business application, exchange digital content. When you share information with us, we can make those services even better, to help you connect with business relations or to make sharing information with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy.
Our Privacy Policy explains:
Use of the TBlox products and services is solely allowed by businesses with a valid company registration number and, if applicable, valid Tax number.
We will process personal data that is stored within TBlox in accordance with our standard data processing agreement. A signed copy of this agreement is provided on our website. If you are a data controller you can download and cosign this document to meet your statutory personal data protection obligations. When you do so please send us a .pdf copy of the fully signed agreement.
Information we collect
We collect information to provide better services to all of our users – from figuring out basic stuff like which language you select, to more complex things like which apps you’ll find most useful.
We collect information in the following ways:
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect TBlox and our users.
We may use the name you provide for your TBlox Profile across all of the services we offer that require a TBlox Account. If you have a TBlox Account, we may display your Profile name, and actions you take on TBlox or on third-party applications connected to your TBlox Account.
When you contact TBlox, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
TBlox can processes personal information on our servers in different countries around the world. We may process your personal information on a server located outside the country where you live. We run your data explicitly only in Europe or US or Asia, without synchronizations between these locations (unless requested by client). We inform you where your data is located and will not change the location without approval.
Accessing and updating your personal information
Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).
Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information we share
We do not share personal information with companies, organizations and individuals outside of TBlox unless one of the following circumstances applies:
Information security
We work hard to protect TBlox and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
When this Privacy Policy applies
Our Privacy Policy applies to all of the services offered by TBlox and its affiliates but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.
Compliance and cooperation with regulatory authorities
We regularly review our compliance with our Privacy Policy. We also adhere to several self regulatory frameworks, including the EU-US Privacy Shield Framework. When we receive formal written complaints, we will contact the person who made the complaint to follow up.
Changes
Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page (http://www.TBlox.com/user-terms) and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.
If you have any questions about this Policy or any other inquiries, you can contact:
TBlox BV
Hofplein 20
3032AC Rotterdam
The Netherlands
+31 887 999 999
support@www.tblox.com